Terms of Service

Terms of Service for Legacy Memory Vault, Inc.

Effective Date: August 16, 2025
Last Updated: August 16, 2025

1. Agreement to Terms

By accessing or using the Legacy Memory Vault service ("Service") provided by Legacy Memory Vault, Inc. ("Company," "we," "us," or "our"), operated by Applied Business Intelligence, Inc., you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Service.

2. Description of Service

Legacy Memory Vault is a digital platform that enables users to create, upload, store, and share personal videos, photos, audio recordings, and written messages with designated family members and loved ones. Our Service is designed to preserve family memories and facilitate intergenerational communication.

3. Eligibility and Account Registration

3.1 Age Requirements

• You must be at least 18 years old to create an account
• Users between 13-17 may use the Service with parental consent and supervision
• We do not knowingly collect information from children under 13

3.2 Account Creation

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You agree to notify us immediately of any unauthorized access to your account
• One person or entity may not maintain multiple accounts

3.3 Account Responsibility

You are fully responsible for all activities that occur under your account, whether authorized by you or not.

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our Service to:

• Create and store personal family memories and messages
• Upload and organize photos, videos, and audio recordings
• Share designated content with family members and loved ones
• Access content shared with you by other users

4.2 Prohibited Uses

You may NOT use our Service to:

• Upload, store, or share illegal, harmful, threatening, abusive, or defamatory content
• Violate any applicable laws or regulations
• Infringe upon intellectual property rights of others
• Upload content containing malware, viruses, or harmful code
• Harass, stalk, or threaten other users
• Share content that violates privacy rights of others without consent
• Use the Service for commercial purposes without written permission
• Attempt to reverse engineer, hack, or compromise our systems

4.3 Content Standards

All content must be:

• Legally permissible in your jurisdiction and ours
• Respectful and appropriate for family viewing
• Free of spam, advertising, or promotional material (unless authorized)
• Original content or content you have legal right to share

5. User Content and Intellectual Property

5.1 Your Content Rights

• You retain ownership of all content you upload to our Service
• You grant us a limited license to store, process, and transmit your content solely to provide our Service
• You represent that you have all necessary rights to upload and share your content

5.2 Content License to Us

By uploading content, you grant Legacy Memory Vault a non-exclusive, worldwide, royalty-free license to:

• Store and backup your content securely
• Process and transmit content to designated recipients
• Display content within our platform interface
• Perform technical operations necessary to provide the Service

5.3 Respect for Others' Rights

• You must not upload content that infringes copyright, trademark, or other intellectual property rights
• You must have permission from all individuals featured in photos or videos
• You are solely responsible for ensuring you have rights to all uploaded content

6. Privacy and Data Protection

6.1 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms.

6.2 Data Security

• We implement industry-standard security measures to protect your data
• We do not store payment information on our servers
• We use secure third-party processors for payment transactions

6.3 Content Sharing

• You control who has access to your content through our sharing settings
• We will not share your personal content with third parties except as outlined in our Privacy Policy
• Content shared with family members is governed by your sharing preferences

7. Subscription and Payment Terms

7.1 Subscription Plans

• Our Service is offered through various subscription tiers
• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law

7.2 Payment Processing

• Payments are processed by secure third-party payment processors
• We do not store your payment information on our servers
• You authorize us to charge your payment method for applicable fees

7.3 Price Changes

• We may modify subscription prices with 30 days' notice
• Price changes will not affect your current billing cycle
• Continued use after price changes constitutes acceptance

7.4 Cancellation

• You may cancel your subscription at any time
• Cancellation takes effect at the end of your current billing period
• Upon cancellation, access to premium features will be restricted

8. Content Storage and Retention

8.1 Storage Commitments

• We will store your content according to your chosen subscription plan
• Legacy plans include extended storage guarantees
• We maintain redundant backups to protect against data loss

8.2 Content Retention

• Active accounts: Content stored according to subscription terms
• Canceled accounts: Content retained for 90 days, then subject to deletion
• Legacy preservation: Special retention rules apply for designated legacy content

8.3 Data Portability

You may download your content in standard formats, subject to technical limitations.

9. Service Availability and Modifications

9.1 Service Availability

• We strive for high uptime but cannot guarantee uninterrupted service
• Scheduled maintenance will be announced in advance when possible
• We are not liable for service interruptions beyond our reasonable control

9.2 Service Modifications

• We may modify, update, or discontinue features with reasonable notice
• Material changes to core functionality will be announced at least 30 days in advance
• Continued use after modifications constitutes acceptance

10. Termination

10.1 Termination by You

• You may terminate your account at any time through account settings
• Upon termination, your access to the Service will cease
• Content may be retained according to our retention policy

10.2 Termination by Us

We may terminate or suspend your account if you:

• Violate these Terms of Service
• Engage in fraudulent or illegal activities
• Fail to pay applicable fees
• Pose a security risk to our systems or other users

10.3 Effect of Termination

• Upon termination, your license to use the Service ends immediately
• Certain provisions of these Terms survive termination, including intellectual property rights and limitation of liability

11. Disclaimers and Limitation of Liability

11.1 Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

11.3 Exclusion of Damages

WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, PROFITS, OR BUSINESS OPPORTUNITIES.

12. Indemnification

You agree to indemnify, defend, and hold harmless Legacy Memory Vault, Inc., Applied Business Intelligence, Inc., and their officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Content you upload or share through the Service

13. Dispute Resolution

13.1 Informal Resolution

Before initiating formal proceedings, you agree to contact us at support@appliedbusinessintelligence.com to attempt informal resolution.

13.2 Binding Arbitration

Any disputes not resolved informally shall be settled through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

13.3 Class Action Waiver

You agree not to participate in class action lawsuits against us. All disputes must be resolved individually.

13.4 Governing Law

These Terms are governed by the laws of Tennessee, United States, without regard to conflict of law principles.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Legacy Memory Vault regarding the Service.

14.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

14.3 No Waiver

Our failure to enforce any provision does not constitute a waiver of our right to enforce that provision in the future.

14.4 Assignment

We may assign these Terms or any rights hereunder without your consent. You may not assign these Terms without our written consent.

14.5 Updates to Terms

We may update these Terms from time to time. Material changes will be communicated through:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications

Continued use after changes constitutes acceptance of the updated Terms.

15. Contact Information

For questions about these Terms of Service, please contact us:

Email: support@appliedbusinessintelligence.com
Company: Applied Business Intelligence, Inc.
Service: Legacy Memory Vault, Inc.

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